Workplace Wellness

What is the Go365 Program & How Can I Use It?

Written by Ameer

Humana Go365 Wellness is a comprehensive wellness programme developed by Humana to assist employers in improving their employees’ health and well-being. Employees will receive personalized health coaching, preventive care, and wellness education as part of the programme, with the goal of lowering healthcare costs while increasing employee productivity and happiness.

Humana 365 Wellness can be a valuable tool for improving employee health, which can lead to lower absenteeism and healthcare expenditures in the long run. The programme comprises a variety of health tests, biometric screenings, and coaching sessions to assist employees in identifying and addressing health hazards.

Employers can tailor the programme to their specific workforce needs, and they can track the program’s effectiveness using extensive analytics and reporting tools. Employers can also provide incentives to employees who join in the programme, such as lower insurance costs or other fringe benefits.

 Continue reading to learn more about the Go365 wellness program offered by Humana!

What is the Go365 program by Humana?

The Humana Go365 programme assists employees in improving their physical and mental health by offering a variety of activities and incentives, including exercise challenges, health coaching, and awards for healthy behaviours. Employers who provide Humana health insurance coverage to their employees primarily use it.

Employers use the Go365 programme to encourage healthy lives and behaviours among their employees. Employers want to avoid or manage chronic ailments, reduce absenteeism, and increase overall productivity by rewarding employees for taking proactive efforts to enhance their health.

Employer investment in Go365 programmes appears to be difficult to gauge, given there is no publicly available statistics on how many individuals are enrolled in these programmes and how engaged they are with them. Humana, on the other hand, has positioned the programme as a key part of its employer group health insurance policies, indicating that similar programmes are in demand among companies.

Humana stated in January 2023 that it will quit the Employer Group Commercial Medical Products division, which includes Go365 and related wellness and rewards programmes. This means that firms who provide Humana health insurance coverage to their employees will no longer be eligible to participate in the programme.

How does Go365 compare to Cigna?

Humana’s Go365 programme and Cigna’s Gym Reimbursement programme are both wellness programmes meant to encourage employees to engage in healthy behaviours. There are, however, some significant variations between the two programmes.Humana offers the Go365 programme, whereas Cigna offers the Cigna Gym Reimbursement programme. The Go365 programme motivates people to live better lives by offering financial incentives for participating in wellness activities such as exercising and eating a balanced diet. The Cigna Gym Reimbursement programme, on the other hand, reimburses participants for fitness activities at a participating gym. Both programmes strive to encourage a healthy lifestyle among employees, but they go about it in different ways.

The Go365 programme is a comprehensive wellness programme that offers a variety of activities and awards to encourage employees to be healthier. Employees can earn points by participating in activities and reaching health goals, which can then be redeemed for prizes.

In contrast, the Cigna Gym Reimbursement programme is intended to give financial incentives for employees to visit a gym or fitness centre. Employees may be reimbursed for gym membership expenses up to a specified amount each year.

One significant distinction between the two programmes is that Go365 is tailored to the needs of specific businesses and their workforces, whereas Cigna Gym Reimbursement is a more standardised programme with a single type of reward.

The extent of coverage is another distinction between the Go365 wellness programme and the Cigna Gym Reimbursement programme. The Go365 programme covers a wide range of health behaviours and lifestyles, whereas the Cigna Gym Reimbursement programme is solely focused on fitness centre utilisation.

Finally, the choice between the two programmes will be determined by the employer’s and their workforce’s individual needs and goals. Some businesses may like the comprehensive aspect of Go365, while others may prefer the specific financial incentive provided by Cigna Gym Reimbursement.

How does Go365 compare to UnitedHealthCare Wellness Funds & Wellness Dollars?

Humana’s Go365 programme and UnitedHealthcare’s Wellness Funds & Wellness Dollars programme are both wellness programmes meant to encourage employees to engage in healthy behaviours. There are, however, some significant variations between the two programmes.Humana’s Go365 programme allows employees to receive prizes for completing health and fitness goals set by their supervisors. Discounts on healthcare items and services, as well as paid time off, can be among the perks. Employees in the UnitedHealthcare Wellness Funds & Wellness Dollars programme, on the other hand, receive a flat sum of cash each month to cover costs related with healthy living, such as gym subscriptions or healthy food purchases.

The Go365 wellness programme is a well-organized and comprehensive programme that provides a wide range of activities and incentives, such as exercise challenges, health coaching, and awards for healthy behaviours. Employees can earn points by participating in activities and reaching specific health targets, which they can then redeem for prizes. This programme is valuable because of its comprehensive character as well as the diversity of prizes it provides.

Employees who engage in healthy behaviours can earn financial rewards through the UnitedHealthcare Wellness Funds & Wellness Dollars programme. Employees can earn “Wellness Funds” or “Wellness Dollars” by participating in wellness activities such as taking a health assessment or joining a fitness programme. These monies are available for eligible medical expenses.

The two programmes offer varying degrees of customisation and freedom. The Go365 programme is intended to be more adaptable to particular companies, with a variety of activities and incentives that can be adjusted to specific health goals or employee preferences. The UnitedHealthcare Wellness Funds & Wellness Dollars programme is a more standardised wellness programme with a set of wellness activities.

The scope of coverage is another distinction between the two programmes. The Go365 programme is a comprehensive wellness programme that addresses a wide range of health behaviours and lifestyles, whereas the UnitedHealthcare Wellness Funds & Wellness Dollars programme is primarily concerned with rewarding employees to participate in certain wellness activities.

Finally, the choice between the two programmes will be determined by the employer’s and their workforce’s individual needs and goals. Some businesses may prefer the more comprehensive aspect of Go365, while others may prefer the more targeted financial incentives provided by UnitedHealthcare Wellness Funds & Wellness Dollars.

Can anyone use Go365?

Because the Go365 programme is only offered through employer-sponsored health insurance, it is normally only available to employees of organisations that have partnered with Humana. You may be unable to join if your workplace does not provide the Go365 programme.

However, certain Humana health insurance policies include the Go365 programme as an optional add-on. If you have a Humana health plan, contact your plan administrator or insurance agent to see if the Go365 programme is accessible to you.

It should be noted that the Go365 programme is currently only offered in select areas of the United States. If you do not live in one of these areas, you may be unable to participate in the programme, even if your employer does.

How do I become a Go365 member?

If your company offers the Go365 programme, you can join by completing these steps:

  1. Check with your company to see if the Go365 programme is available. If they do, they should give you instructions on how to enlist.
  2. You will need to create a Go365 account once you have confirmed that your workplace provides the programme. To do so, go to the Go365 website and click the “Register” button. To create your account, simply follow the prompts.
  3. After you’ve created your account, you’ll need to connect it to your employer-sponsored health plan. This would usually entail providing some basic information about your plan and confirming your programme eligibility.
  4. You can begin participating in the programme by completing activities and earning points once your account has been created and linked to your health plan. You may track your progress and redeem your points for incentives by using the Go365 website or mobile app.
  5. If you are unsure whether your company provides the Go365 programme, contact your HR department or benefits administrator for additional information.

Do you have to have Humana Insurance to use Go365?

If you are not covered by Humana but your employer includes the Go365 programme in their health insurance package, you may be allowed to join. To find out if the Go365 programme is available to you, contact your workplace or human resources department.

If your workplace does not offer the Go365 programme and you want to enlist as an individual, you may need to be enrolled in a Humana health insurance plan to participate. Individual Humana health insurance plans may include the Go365 programme as an optional add-on, however availability varies by plan and location.

If you do not have a Humana health insurance plan and your employer does not provide the Go365 programme, you may be unable to participate in the programme at this time. However, you may be able to find additional wellness programmes or resources through your employer or local community.

Is Go365 shutting down?

Humana, one of the largest health insurers in the United States, is to exit the commercial insurance business over the next two years and will no longer cover individuals through employer-sponsored plans. The company is well-known for offering Medicare Advantage and Medicaid plans, which it will now concentrate on. Humana intends to supplement these businesses by developing its own healthcare services division, CenterWell. The corporation has not stated whether it intends to sell or close the business. Humana’s “Go365” wellness programme will also be discontinued. The Go365 programme encourages employees to adopt healthy behaviours and has assisted firms in controlling healthcare costs.

How do I use Go365?

You must be a member of the programme to utilise Go365. If you have Humana insurance, you can enrol in Go365 through your Humana account or by phoning Humana customer service. If you are not a Humana customer, you can still join the programme by purchasing a Go365 subscription straight from Humana.

Once you’ve joined Go365, you can start earning points by taking part in wellness activities like getting a flu vaccine, recording your steps with a fitness gadget, or completing a health evaluation. You can redeem your points for incentives such as gift cards or products, or you can use them to offset the cost of healthcare bills.

The Go365 website or mobile app allows you to track your progress and redeem incentives. The programme also provides coaching and support services to assist you in reaching your wellness objectives.

How do I get my Go365 points?

Participating in approved exercise activities, health screenings, and other wellness activities can earn you Go365 points. To receive your Go365 points, link your activity tracker, such as a Fitbit or Apple Watch, to your Go365 account. You can also manually enter your fitness activities and health screenings, as well as provide documentation of participation in other eligible wellness activities. Once you’ve accumulated enough points, you may use them to get incentives like gift cards or workout equipment from the Go365 rewards catalogue.

How do I redeem my Go365 points?

To redeem your Go365 points, you can follow these steps:

  1. Log in to your Go365 account on the website or mobile app.
  2. Click on the “Mall” tab located at the top of the page.
  3. Browse through the available rewards and select the one you want to redeem.
  4. Follow the instructions to redeem your reward.
  5. Depending on the reward you select, you may be prompted to provide additional information such as your shipping address or to complete a survey before receiving your reward.

Some awards may also have a monetary and point worth. If you don’t have enough points to redeem the reward, you can buy it using a combination of points and cash.

Remember that incentives can vary over time and are not always available in all places. It’s a good idea to keep an eye on the Go365 Mall to see what rewards are now available.

What are the rewards for Go365?

The benefits for Go365 vary based on where you live and which programme you are registered in. Gift cards, discounts on health-related items and services, fitness equipment, and even travel vouchers are common rewards for earning Go365 points. The Go365 programme also allows you to enter sweepstakes and win rewards. Check your Go365 account to discover what incentives are available to you based on the points you have earned.

What activities are included in Go365?

Members can earn points by participating in a variety of physical activities, healthy behaviours, and wellness programmes through Go365. Activities and programmes that may be included in Go365 include:

  • Getting a flu shot
  • Completing a health risk assessment
  • Participating in a fitness class or program
  • Going for a walk or run
  • Tracking your steps or other physical activity with a fitness tracker
  • Quitting smoking
  • Taking a healthy living course
  • Participating in a weight loss program
  • Getting a biometric screening, such as a cholesterol test or blood pressure check
  • Engaging in mindfulness activities, such as meditation or yoga

The specific activities and programs available may vary depending on your employer or insurance plan. It’s best to check with your program administrator or log into your Go365 account to see the available activities and how to earn points for them.

What are alternatives to Go365, since it’s shutting down?

Your Program with Humana Go365

Employers who provide the Go365 programme through Humana generally tailor their programme to their employees’ individual needs and goals. Employers frequently customise the programme in the following ways:

  1. Setting specific wellness goals: Employers can create custom wellness goals, such as increasing physical activity, improving nutrition, or managing stress, that align with their overall employee wellness program.
  2. Offering personalized incentives: Employers can offer personalized incentives to employees who participate in wellness activities and achieve their wellness goals. Incentives can include discounts on corporate gym memberships, premium discounts on health insurance, or rewards such as gift cards.
  3. Providing access to wellness resources: Employers can provide employees with access to a variety of wellness resources, wellness reimbursements, including health coaching, wellness classes, and online health tools.
  4. Customizing challenges and competitions: Employers can create customized challenges and competitions to encourage employees to be more physically active or make healthier lifestyle choices. These challenges can be team-based or individual and can include rewards for participants who achieve specific milestones.
  5. Measuring and tracking progress: Employers can use data and analytics to measure and track the progress of their employee wellness program. This allows them to identify areas for improvement and adjust their program accordingly.

How to Keep Your Program Going?

We’ve created a dedicated post to share some helpful tips that you should consider when thinking about how to keep your Humana wellness program going. 

What to Look for In a Potential Vendor?

When considering a wellness program vendor, there are several important factors to look for:

  1. Program Features: Look for a vendor that offers a comprehensive range of wellness program features, such as health assessments, coaching, biometric screenings, and incentives.
  2. Integration: The vendor should be able to integrate their wellness program with your existing systems, such as your HR management system or insurance provider.
  3. Customization: The vendor should be able to tailor their program to meet the specific needs of your organization, including your budget, employee demographics, and wellness goals.
  4. Compliance: Ensure that the vendor’s program is compliant with all relevant regulations, such as HIPAA and the Americans with Disabilities Act.
  5. Support: Look for a vendor that provides excellent customer support and resources, such as training for your HR team and assistance with program implementation and communication.
  6. Data Analytics: A vendor that offers robust data analytics can help you track the success of your wellness program and make data-driven decisions for future program improvements.
  7. Reputation: Look for a vendor with a strong reputation in the industry and positive reviews from other organizations that have used their program.

Overall, selecting the correct wellness programme provider necessitates considerable thought and study to ensure that the programme is effective, compliant, and fulfils the specific objectives of your organisation and employees.

How IncentFit can make the transition seamless?

Yes, IncentFit can help employers who are looking to shift away from the Humana Go365 program or any other wellness program vendor. IncentFit offers a customizable wellness program that can be tailored to the specific needs and goals of the employer and their employees. The program includes features such as fitness challenges, nutrition tracking, and rewards for healthy behaviors. IncentFit also offers integration with popular fitness trackers and wellness apps, making it easy for employees to track their progress and earn rewards. The program is designed to be easy to use for both employers and employees, with a simple setup process and user-friendly interface. Additionally, IncentFit offers dedicated support and resources to help employers implement and promote the program to their employees.

Read more about how you can specifically transition from your Humana wellness program.

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