Recharge Your Wellness: Smarter, Simpler, and More Impactful

IncentFit RECHARGE is more than just a redesign, it's a full platform upgrade built to make wellness programs easier to manage, more motivating for participants, and more impactful for organizations.

But don’t worry - your current wellness program, rewards plan, and participation history are staying the same. All that’s changing is the way you experience it: a more modern, intuitive, and engaging platform that improves how you connect with your program.

Whether you're part of an HR team, an employee working toward health goals, or a broker supporting wellness for your clients, RECHARGE brings meaningful improvements to how wellness is delivered, experienced, and rewarded.

 

Introducing IncentFit RECHARGE

IncentFit RECHARGE introduces new tools, refined user flows, and a completely modernized interface, all rooted in feedback from real users. The result? A wellness experience that’s simpler, faster, and designed to engage.

Highlights Include:

  • A modern, mobile-first interface that’s clean, fast, and intuitive
  • Optimized Dashboards for easier activity tracking and navigation
  • A new Earnings Wheel to visualize progress and reward totals
  • Separate Admin and Personal Profiles for better management
  • Expanded Communication Tools and employee engagement features

Everything is centered around making healthier habits easier to adopt, and more rewarding.

 

Why We Reimagined IncentFit

Employee needs are evolving, and workplace wellness must evolve with them. RECHARGE was created to:

  • Reduce complexity for admins and HR teams
  • Maximize participation and reward visibility for employees
  • Support broader health goals through personalized journeys
  • Improve ROI through engagement rooted in behavioral science

We’re just getting started! Building on the new RECHARGE platform, we have a slew of exciting new features and products coming. Stay tuned for some very exciting announcements to come!

When Can You Experience RECHARGE?

IncentFit RECHARGE is being released to customers in phases, based on feature readiness and development progress. As each component becomes available, our Customer Support team will personally reach out to the designated HR administrator or wellness program manager prior to their employees being notified to coordinate access and ensure a smooth transition.

This tailored approach allows us to provide hands-on support during the rollout, ensuring every organization is set up for success before inviting employees into the new experience.

 

Frequently Asked Questions by Admins

No. Your current program structure, reward rules, and setup will remain exactly the same. RECHARGE simply upgrades the user interface and makes day-to-day management easier for both admins and participants. Any updates to your program itself would only occur if requested by your team.

RECHARGE is being rolled out in phases, and the timing will depend on your product setup and development progress. Once your organization is eligible, a member of our Support Team will contact your wellness admin directly to confirm your go-live date.

By default, admins will receive early access to RECHARGE two weeks prior to the employee rollout. This gives you time to explore the new platform, attend optional training, and prepare communications. If you’d prefer to delay your employee rollout, just let our team know—we’re happy to adjust the schedule.

When it’s time for your employee launch, IncentFit will support the rollout with in-app announcements, email communications, and optional handouts to make the transition easy.

Yes. All program activity, earnings, and reporting history will automatically transfer to RECHARGE, no manual action needed.

SSO - If your organization uses SSO, our team will contact you with any required updates.

Fitness Trackers - Employees who are using fitness apps such as Apple Health or Samsun Health will need to re-connect upon loggin into RECHARGE. Users who are using Fitbit, Garmin, or Google Fit do not need to reconnect their fitness trackers.

You may still use the old version of the IncentFit mobile app and web browser, however, our Development Team is prioritizing IncentFit RECHARGE and so there will be no additional updates or fixes made to the old version. Once we’re done with the rollout, the old version will be completely discontinued.

Admins now have access to Organization Profiles, allowing you to manage your program while keeping your personal and admin profiles separate. You’ll also notice a cleaner layout, easier navigation, and improved reporting tools.

Download the new app from the App Store for iOS or Google Play Store for Android. For web access, log in as usual at incentfit.com. No re-registration is required.

Reach out to support@incentfit.com or call (844) 246-2368, we’re happy to help with setup, training, or rollout support.

As part of this upgrade, there will be a pricing adjustment to reflect the added features and value of RECHARGE.

The updated rate will be based on the number of participants in your current plan. To estimate your organization’s per-employee per-month (PEPM) rate, please refer to our pricing calculator.

If you have further questions regarding your billing, please contact our Support Team at support@incentfit.com or call (844) 246-2368.

 

Frequently Asked Questions by End-Users

Yes. Download IncentFit RECHARGE from the App Store for iOS or Google Play Store for Android.

No need to create a new account, just log in as usual. If you're using the web app, you’ll notice a refreshed look but the same login process at app.incentfit.com.

No. Your profile, program, earnings, activity history, and progress will carry over seamlessly to the RECHARGE platform.

Your rewards plan will stay the same unless your HR team shares new updates.

If you are using Apple Health or Samsung Health you will need to reconnect your fitness tracker upon logging into RECHARGE. If you are using Fitbit, Garmin, or Google Fit you do not need to reconnect your device.

Yes, for now. But RECHARGE is the future of IncentFit. The previous app version will no longer receive updates or support.

Start with your HR or wellness program administrator. For technical issues, contact support@incentfit.com or call (844) 246-2368.

 

Reintroducing IncentFit’s Core Products

With the launch of RECHARGE, we’ve restructured and renamed our core wellness solutions to better reflect how teams actually use them. Essentials (formerly Launch) delivers foundational wellness tools that are easy to launch and manage. Engage builds on that foundation with social features, interactive learning, and deeper participation tools. Empower (formerly CompleteHealth) offers a fully personalized experience with comprehensive health tracking, advanced reporting, and tailored incentive plans. Each tier is designed to grow with your organization, and now, they’re all more powerful than ever.

 

We also offer a La Carte Lifestyle Benefits Solutions:

  • Wellness Challenges
  • Fitness Rewards
  • Fitness, Tuition, and/or Lifestyle Reimbursements
  • Pulse Surveys
  • Annual Physical Tracking
  • Vaccine Compliance Tracking

 

 

What’s New in IncentFit RECHARGE

RECHARGE isn’t just an update - it’s a reimagining of the IncentFit experience…

Redesigned Dashboard

The new RECHARGE Dashboard has been redesigned for a cleaner, more intuitive experience, making it easier for both participants and admins to navigate, track progress, and stay engaged.

Available within ALL IncentFit products.

Organization Profiles for Admins

Admins now have Organization Profiles, which separate personal accounts from administrative tools, making it easier to manage documents, participant records, and program settings without toggling back and forth.

Available within ALL IncentFit products.

Real-Time Social Features

We’ve introduced a new Chat Feature built directly into the Challenges page, allowing participants to engage with teammates and cheer each other on in real time. It’s a simple, effective way to boost participation and build a stronger sense of community.

Available within Challenges, Essentials, Engage, and Empower.

Reward Visibility

The new Earnings Wheel puts progress front and center, so users can instantly see what they’ve earned, what's left to claim, and how close they are to reaching key milestones.

Available within Rewards & Reimbursements, Essentials, Engage, Empower.

Modular Learning with 'Learn'

The new Learn experience is now organized into four powerful modules:

  1. Newsfeed:Curated updates and personalized wellness content.
  2. Encyclopedia: A searchable, always-growing health reference library.
  3. Video Library: Guided meditations, tutorials, and on-demand wellness classes.
  4. Interactive Learning: Quizzes with helpful insights based on user responses.

Available within Engage and Empower.

Revamped Goals Experience

The Goals Feature has been completely reimagined, making it easier than ever for users to set, track, and stay accountable to their personal wellness goals. Visual progress indicators, reminders, and smart suggestions help keep momentum going.

Available within Engage and Empower.

 

Learn More and Stay Connected

Have questions about the transition? We've got answers.

Empower your workforce, simplify program management, and maximize wellness ROI, all with IncentFit RECHARGE.

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  • Blog Posts and Articles: Explore more about how IncentFit RECHARGE can transform your wellness programs.